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Team Tagline
About the role
Sora Union is a professional services company specializing in design and QA projects for businesses, organizations and governments. The team is globally-distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change. As a Project Manager, you will lead the day-to-day execution and support product discovery of cross-functional service projects, coordinating distributed teams and ensuring product outcomes align with customer goals and delivery constraints.
Required Skills
Preferred Skills
Responsibilities
- Cross-Functional Project & Product Coordination: Drive day-to-day execution and delivery across distributed cross-functional teams through stand-ups, retrospectives, and async collaboration. Ensure alignment to timelines, budget, and product goals.
- Discovery & Definition: Collaborate with customers and Service Leads during the discovery phase to understand user needs, define MVP scope, and capture business and technical requirements. Identify data dependencies, migration needs, and integration points early in the process to ensure feasibility and alignment with customer systems. Understanding of data privacy, security, and compliance frameworks and how they apply in delivery workflows.
- Backlog & Prioritization: Own the project backlog. Translate product requirements into user stories, define acceptance criteria, and prioritize in alignment with business value and delivery feasibility.
- Methodology Adaptation: Select and adapt methodologies (Agile, Waterfall, Hybrid) to suit the project and customer context, balancing iterative delivery with scope and budget constraints.
- Customer & Stakeholder Communication: Act as the main point of contact for execution-related conversations. Maintain clear communication with internal teams and customer stakeholders throughout the lifecycle.
- Progress & Budget Tracking: Monitor execution progress, update allocations in coordination with Service Leads, review time reports, and flag deviations early to maintain control over delivery efficiency and profitability.
- Risk & Issue Management: Identify blockers and delivery risks. Drive resolution and escalate strategic concerns to the Delivery Manager when needed.
- Reporting & Visibility: Provide structured updates on product progress, delivery health, and outcomes to both internal stakeholders and customers.
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