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Team Tagline
About the role
Unified Payment Services Limited (UP®) is Nigeria's premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
The Network & User Administrator will support the administration, monitoring, and maintenance of the organization's network infrastructure and user systems while ensuring secure and reliable connectivity.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Provide basic support for network connectivity issues (e.g., POS, internet, user devices).
- Assist in the setup and maintenance of desktops, laptops, printers, and other user hardware.
- Monitor and escalate critical alerts and warnings on network infrastructure.
- Support antivirus and endpoint protection updates across user devices.
- Assist in maintaining internet and email connectivity.
- Collaborate in applying patches and updates to systems and devices.
- Perform routine maintenance and health checks on network devices and user systems.
- Support first-level troubleshooting for network and user incidents.
- Maintain accurate records of hardware and network devices inventory.
- Provide support for compliance tasks under supervision (e.g., PCIDSS readiness, audit responses).
- Escalate unresolved technical issues to senior administrators or relevant teams.
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