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About the role
Moniepoint is a financial technology company digitising Africa's real economy by building a financial ecosystem for businesses, providing payment, banking, credit and business management tools. The Data Entry Officer ensures customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform, working closely with Onboarding Specialists and Account Managers.
Required Skills
Preferred Skills
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Responsibilities
- Input, update, and maintain merchant data including product catalogues, SKUs, pricing, inventory levels, and customer profiles
- Process bulk data imports from spreadsheets and CSV files, validating format and completeness
- Prepare merchant accounts ahead of onboarding by populating required data within timelines
- Review merchant-submitted data templates for errors and follow up to resolve gaps
- Conduct checks to identify and correct errors, duplicates, or outdated records
- Cross-reference data across spreadsheets, CRM, and POS backend for consistency
- Maintain records of data entry activities, import logs, and correction history in the CRM
- Document common errors and resolutions to build a shared knowledge base
- Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows
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