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Team Tagline
About the role
Network International, a leader in financial services, is seeking a Chief Information Officer for Western Africa. The role involves developing tech strategy, managing IT operations, and driving innovation across the region. The CIO will lead a team of 20-25 FTEs, oversee service delivery, and ensure alignment with business goals. This is a full-time position based in Lagos, Nigeria, requiring 10+ years of experience in a similar leadership role.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Lead and direct the IT Team in West Africa.
- Lead IT delivery projects and programs, including design and deployment of new IT systems.
- Ensure SLAs and KPIs are met for IT services offered to clients 24/7.
- Manage IT assets to ensure optimum ROI, availability, quality, performance, and capacity.
- Monitor IT system performance and recommend improvements.
- Plan and forecast Capex, Opex, and headcount budgets.
- Manage MIS and presentations to leadership, regulators, and clients.
- Define IT infrastructure strategy, architecture, and processes.
- Analyze business requirements and develop IT solutions.
- Assess vendors and develop test strategies for hardware and software.
- Troubleshoot hardware and software issues.
- Develop company strategy for using technological resources aligned with business goals.
- Create a culture of technology and innovation to attract and retain talent.
- Ensure technologies are used efficiently, profitably, and securely.
- Evaluate and implement new technologies for competitive advantage.
- Translate complex technical concepts to non-technical audiences.
- Supervise system infrastructure for functionality and efficiency.
- Build quality assurance and data protection processes.
- Manage global compliance across payment platforms.
- Build payments landscape and upgrade roadmap.
- Proactively seek stakeholder feedback for improvements.
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