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Team Tagline
About the role
MTN Nigeria, part of the MTN Group and Africa's leading cellular telecommunications company, is seeking a Senior Manager - Analytics and Insight to oversee the development and management of Enterprise Business data strategy. The role ensures strategic, marketing, and operational decision-making is supported by accurate, efficient, and market-relevant insights. Based in Lagos, this full-time position requires 9-17 years of experience and offers the opportunity to shape data strategy and drive business performance in a dynamic telecom environment.
Required Skills
Preferred Skills
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Responsibilities
- Provide strategic direction on Enterprise Business planning and pricing analysis
- Ensure relevant business rules are applied in budget and forecasting scenarios
- Manage performance measurement and monitoring of EB propositions, promotions, and activities
- Develop competitive pricing strategies for MTN Business product plans and solutions
- Determine and manage development of new insight generation capabilities
- Develop and execute market insight and lead generation strategies
- Manage business case development and analysis
- Review feasibility assumptions versus actual market behavior post-launch
- Provide strategic direction on business performance reporting metrics (subscriber, revenue, margins, churn)
- Provide analysis and insight to management on client acquisition, analytics, churn management, revenue enhancement, margins, pricing, and customer data knowledge management
- Define and manage Enterprise Segment customer lifecycle management (CLM) framework
- Lead development of data points for comprehensive reporting of EB activities
- Responsible for end-to-end reporting of all EB activities
- Ensure integrity of EB financial modeling for key projects and propositions
- Manage process for Enterprise segment competitor knowledge, monitoring, and analysis
- Ensure quality assurance for all business plans, pricing analysis, and data generated for reporting
- Review and assess competitive price reaction scenarios
- Ensure just-in-time and accurate commission pay-out to direct sales team and channel/technology partners
- Manage ad hoc projects as directed by CEBO
- Coach and train direct reports, review training needs, and complete performance appraisals
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