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About the role
This role involves planning, analysis, and optimisation of capacity infrastructure (storage, networks, midrange and the mainframe) to satisfy business demands in a scheduled manner at a rational cost. The manager provides background and trend analysis to estimate future capacity requirements, manages capacity issues, and drives optimisation through efficiency initiatives.
Required Skills
Preferred Skills
Responsibilities
- Define specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs.
- Perform, define, create, and maintain capacity plans for specified GTI Products and Services.
- Provide background analysis and trend analysis to support the estimation of future capacity requirements.
- Manage Capacity issues and take preventive steps to avoid future issues through analysis of Incidents and Problems.
- Drive optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
- Deliver Capacity Reports and Metrics to support Capacity Management and other GTI functions.
- Perform IT component or resource-level capacity planning and IT-service-level capacity planning.
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