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About the role
Kursi Group Limited is one of Nigeria's leading diversified conglomerates, headquartered in Abuja, operating across mining, mineral processing, jewellery manufacturing, and more. The IT Specialist provides technical management of the Group's IT environment, covering infrastructure, enterprise applications, information security, and IT asset governance across all locations, plus day-to-day IT support to staff.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Provide hands-on daily IT support to staff in person and remotely, keeping users informed until closure.
- Maintain desktops, laptops, printers, scanners, phones, email and Microsoft 365 applications.
- Prepare and configure workstations, accounts and equipment for new joiners; retrieve and reset equipment for leavers.
- Support meetings and presentations by ensuring projectors, screens, conferencing tools and office connectivity work.
- Carry out routine checks of office equipment, network, backups and attendance devices.
- Own delivery of IT services across the Group, ensuring requests and incidents are logged, prioritized, resolved and closed within agreed timelines.
- Diagnose and resolve complex hardware, software and systems incidents, applying root-cause analysis.
- Act as first technical escalation point and provide structured IT orientation and training to staff.
- Administer and optimize business platforms including Zoho and Echo CRM.
- Govern user identity and access lifecycle management in line with HR joiner, mover and leaver notifications.
- Oversee deployment, configuration and integrity of biometric attendance systems.
- Manage software licensing, patch management and update cycles.
- Design, configure, administer and monitor network and server infrastructure including LAN, Wi-Fi, routers, switches, firewalls and VPNs.
- Manage relationships and service levels with ISPs and technology vendors.
- Lead infrastructure design and deployment for new offices, sites and workstations.
- Maintain network diagrams, IP allocations and configuration baselines.
- Implement and enforce information security controls including endpoint protection, firewall policy, password standards and access control.
- Oversee backup and recovery arrangements and validate restoration through periodic testing.
- Ensure IT systems and data comply with the Nigeria Data Protection Act (NDPA) and confidentiality requirements.
- Lead response to security incidents, suspected breaches and data/device loss.
- Provide technical direction, supervision and performance management to the IT Officer covering Bode Saadu and Ilorin.
- Define and enforce standard operating procedures, security baselines and service standards for both locations.
- Provide advanced remote and on-site technical support for complex incidents escalated from site.
- Review and authorize IT equipment requests and expenditure raised by the IT Officer.
- Coach and develop the IT Officer to build technical capability.
- Maintain the Group IT asset register as the central record of IT equipment.
- Govern issue, return, replacement and decommissioning of IT equipment, including asset recovery during staff exit.
- Develop technical specifications, evaluate vendor quotations and validate deliveries.
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