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About the role
JC International provides World Class specialist Asset Integrity Assurance and Training services throughout the Asset life-cycle. The IT Officer (NYSC) will provide first-line IT support and assist with the maintenance, monitoring, and efficient operation of the company's IT systems, computer hardware, software, and digital infrastructures.
Required Skills
Preferred Skills
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Responsibilities
- Provide basic technical support to employees on computer hardware, software, printers, and other IT equipment.
- Assist with the installation, configuration, and maintenance of computer systems and approved software.
- Support the monitoring and troubleshooting of network connectivity and internet access.
- Assist with user account administration, access permissions, and routine IT system maintenance.
- Support data backup procedures and compliance with the company's IT security policies.
- Maintain an inventory of IT equipment, software, and related assets.
- Document reported IT issues, troubleshooting activities, and resolutions.
- Escalate complex technical issues to the appropriate IT personnel.
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