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Team Tagline
About the role
Flour Mills of Nigeria Plc, incorporated in 1960, is a leading Nigerian food and agro-allied company listed on the Nigerian Stock Exchange. The Desktop Support Officer will provide IT support across various technologies, ensuring smooth operation of desktop systems and end-user services.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Provide timely resolution of IT incidents and minimize downtime affecting end-user services.
- Install, configure, and support desktop computers, laptops, telephony systems, wireless networks, printers, scanners, mobile devices, and other peripherals.
- Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
- Perform desktop support activities, including desk-side technical assistance where required.
- Maintain desktop infrastructure through routine maintenance, upgrades, patches, releases, and hot-fixes.
- Monitor endpoint security compliance, including operating system updates, antivirus definitions, and other approved compliance standards.
- Document, log, track, and escalate incidents in line with established support procedures.
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