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Team Tagline
About the role
A reputable company in the telecommunications sector is seeking a Telco Project / Product Manager to join their team in Lekki, Lagos. This is a full-time, hybrid role requiring 2-3 years of project management experience, preferably with a background in software development environments. The ideal candidate will manage multiple projects simultaneously, oversee the product lifecycle, and ensure effective communication with partners and stakeholders.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.
- Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.
- Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.
- Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.
- Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.
- Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.
- Promptly address escalated issues involving the product team, ensuring timely resolutions.
- Facilitate effective communication and knowledge sharing within the team, keeping members informed about product and partner updates.
- Provide comprehensive product management and support for products, ensuring alignment with company goals and expectations.
- Manage campaign budgets efficiently, tracking expenditures and optimizing resource allocation for maximum impact.
- Oversee the entire product lifecycle, from conceptualization to retirement, ensuring strategic alignment and continuous improvement.
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