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Team Tagline
About the role
Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.
We are hiring a Senior Site Reliability Engineer to lead technical design and implementation for large, high-risk, or high-complexity initiatives that improve the availability, scalability, and resilience of our backend systems.
Required Skills
Preferred Skills
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Responsibilities
- Lead technical design and implementation for large, high-risk, or high-complexity initiatives that improve the availability, scalability, and resilience of our backend systems
- Design robust service boundaries, define maintainable infrastructure architecture, and guide reliability standards and best practices across the engineering team
- Understand edge cases in money movement and design with operational safety and compliance in mind, not just uptime
- Own observability end-to-end metrics, logging, tracing, and alerting so issues are caught before customers feel them
- Build and refine incident response processes, lead incident diagnosis and resolution in production, and drive thorough postmortems that prevent recurrence
- Work seamlessly with cross-functional partners including product, compliance, finance operations, support, backend engineering, and external providers
- Collaborate closely with fellow engineers through code and infrastructure review, pairing, and technical discussion
- Make sound, well-reasoned decisions on architectural trade-offs, deployment strategies, and rollout safety
- Drive capacity planning, performance tuning, and cost-efficiency across infrastructure
- Define and track SLOs/SLIs, and use them to prioritize reliability work against feature delivery
- Mentor other engineers; raise engineering and operational standards
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