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About the role
Imperial Gates School is an educational institution offering continuity of education and development in a happy, safe, friendly and culturally responsive community where self-confidence, self-esteem and respect flourish. The school develops the whole essence of the child, encompassing the brain, the brawn and the beauty.
The IT Personnel role is integral to the smooth and successful operation of the school, providing technical support for computer systems, internet facility and the school portal, and ensuring general maintenance of technological facilities.
Required Skills
Preferred Skills
Similar Skills not Listed
Responsibilities
- Monitors and maintains computer systems and networks
- Installs and configures computer hardware operating systems and applications
- Takes staff through a series of actions and set up systems or resolve issues
- Troubleshoots system and network problems, diagnosing and solving hardware or software faults
- Replaces parts as required and ensures that all computer systems are well protected from virus
- Provides support, including procedural documentation and relevant reports
- Sets up new users' accounts and profiles and deals with password issues
- Responds swiftly to issues; works continuously on a task until completion and refers to third parties, if unresolved
- Prioritises and manages cases on the school portal appropriately as the administrator
- Collaborates with staff and software developers to enhance effective school administration
- Conducts electrical safety checks on computer equipment
- Collaborates with the school leadership to make informed decisions relating to IT
- Collaborates across departments and functional areas that support adoption and implementation of technology in all aspects, including those that improve teaching and learning and promote 21st Century skills
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