Verified Employer Hiring Fast Featured Role

Digital Services Officer

Stanbic IBTC verified
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Location
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Work Model
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24% Remote · 12% Hybrid · 64% On-site
Job Type
work Full-time
External Interest
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Salary
payments Competitive

Intelligence Match

Match: ??%

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Skills Match 87%
Experience Match 88%
Portfolio Match 84%
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Team Tagline

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About the role

Stanbic IBTC Holdings PLC is a full-service financial services group focused on Corporate and Investment Banking, Personal and Business Banking, and Wealth Management. As part of Standard Bank Group, Stanbic IBTC is seeking a Digital Services Officer to support and manage its e-channels applications including Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, and Electronic Fund Transfer.

Required Skills

Preferred Skills

SQL → Java ↓ Linux ↓ Agile Methodologies / SDLC → Project Management → Teamwork ↓ Effective Communication ↓ Collaboration ↓ Self-motivated ↓ Fast learner and adaptable ↓ Time management and organization ↓ Basic computer and digital skills ↓

Similar Skills not Listed

Cross-functional Communication Proactive CI/CD Python

Responsibilities

  • Support e-channels applications such as Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, and Electronic Fund Transfer.
  • Proactively design applications to enhance delivery of services.
  • Provide reports that produce 100% accuracy for business decision making.
  • Monitor SMS and Email Alerts for optimum performance.
  • Manage Mobile and Internet Banking Platforms for optimum performance.
  • Provide 2nd level support for bank branches on Mobile and Internet banking applications.
  • Proactively design solutions to enhance service delivery on the two channels.
  • Generate useful reports from the platform for reporting and troubleshooting.
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